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Please read Chapter 7 Case Study #2 on Pages 334-335 Assuming that a needs assessment is accomplished and specific learning outcomes have identified, feedback over time should be accomplished to determine whether the trainees can demonstrate the desired outcome whether it involves understanding or performing. Presumably if the needs have been properly identified, profits should result but conditions beyond the firm’s control (such as an upturn or downturn in the

Please read Chapter 7 Case Study #2 on Pages 334-335 Assuming that a needs assessment…